Shipping policy

Thank you for visiting and shopping at her-markets.com. Following are the terms and conditions that constitute our Shipping Policy.

Processing time:

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping time:

This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.


Standard Delivery time: 7-15 working days, Total delivery time:8-18 business days. (From payment to you receiving the package, including order processing time.)


Expedited Delivery time: 3-7 working days, Total delivery time:4-10 business days. (From payment to you receiving the package, including order processing time.)

Shipping rates & delivery estimates:

Thailand, Malaysia, Vietnam, Singapore, Indonesia, France, United Kingdom, United States, Canada, Australia.

Free Shipping Apply – ( condition- $60.00 and up payment ) 
Standard Delivery- (Condition- $0.00 to $59.99) ( Cost- $10.00)
Expedited Delivery – (Condition- $0.00 to $109.99) ( Cost- $15.00)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

Damages:

her-markets.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us:

E-mail: [email protected]

Phone Number: +1‪(209) ‬875-9728

Business Address: 263 Merrimack St, Lowell, MA 01852, United States